Terms of service
Last updated 8 November 2026.
These terms apply when you use elitefiltration.com.au or buy from our online shop. By placing an order, you agree to them. “We”, “us” and “our” mean Elite Filtration.
Products and information
We work hard to keep product descriptions, specifications and photos accurate. Colours and finishes may look slightly different on screen, and specifications may change as products are improved.
Prices and payment
Prices are in Australian dollars and include GST. Delivery is calculated at checkout. Payments are processed securely by Shopify and its payment providers — we never see or store your full card details. If a product is listed at the wrong price because of an error, we’ll contact you before processing your order, and you can choose to cancel.
Orders
Placing an order is an offer to buy. We’ll confirm your order by email. We may decline or cancel an order — for example, if an item is out of stock or there’s a pricing error — and if we do, we’ll refund you in full.
Delivery
We deliver within Australia. See our shipping policy.
Returns, refunds and warranty
See our returns and refunds policy and warranty policy. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms limits those rights.
Installation and use
Installation isn’t included with any product, and you’re responsible for arranging it. Products that connect to a water supply must be installed by a licensed plumber in line with Australian plumbing regulations. Follow the product instructions, and replace filter cartridges as recommended.
Website content
The text, photos and graphics on this website belong to Elite Filtration or are used with permission. Please don’t copy them without our permission.
Privacy
See our privacy policy for how we handle your personal information.
Governing law
These terms are governed by the laws of New South Wales, Australia.
Changes to these terms
We may update these terms from time to time. The version on this page when you place your order applies to that order.
Contact us
Email elitefiltration@outlook.com or call 0489 270 364.
